Privacy Policy for Sassy’s Surplus Recovery

At Sassy’s Surplus Recovery, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information you provide when using our website and services.
By using our website, you agree to the terms outlined in this Privacy Policy.

Information Sharing

Sassy’s Surplus Recovery does not sell or rent your personal information to third parties.

We may share information only when necessary to:

  • Process your claim

  • Work with authorized legal or governmental entities

  • Comply with applicable laws or court orders

  • Protect our rights and services

Data Sharing

  • Customer data is not shared with 3rd parties for promotional or marketing purposes.

  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Data Security

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request removal of your data where permitted by law

  • Opt out of marketing communications

To make a request, contact us directly through our website or provided contact information.

No Legal or Financial Advice

Sassy’s Surplus Recovery provides surplus fund recovery assistance services and does not provide legal, tax, or financial advice. Clients are encouraged to seek professional legal or financial guidance when necessary.

Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

Terms and Conditions for Sassy’s Surplus Recovery

Welcome to Sassy’s Surplus Recovery. By accessing or using our website and services, you agree to comply with these Terms and Conditions.

Please read them carefully before using our services.

Services Provided

Sassy’s Surplus Recovery assists individuals in identifying and recovering surplus funds that may be owed after:

  • Foreclosures

  • Tax deed sales

  • Tax lien auctions

  • Property-related transactions

We help guide clients through the recovery process and assist with documentation and claim support.

No Guarantee of Recovery

While we strive to help clients recover available surplus funds, we do not guarantee:

  • Eligibility for recovery

  • Approval of claims

  • Recovery amounts

  • Timeframes for payment

Results depend on county, state, court, and governmental processes.

Client Responsibilities

By using our services, you agree to:

  • Provide accurate and truthful information

  • Submit requested documents promptly

  • Cooperate during the recovery process

  • Understand that incomplete or inaccurate information may delay or prevent claim processing

Fees and Compensation

Any fees for services will be disclosed separately through written agreements or service contracts where applicable.

Unless otherwise stated, no service relationship is established until both parties agree to the terms of service.

No Legal Representation

Sassy’s Surplus Recovery is not a law firm and does not provide legal representation or legal advice.

Clients seeking legal guidance should consult a licensed attorney.

Website Use

You agree not to:

  • Use the website for unlawful purposes

  • Attempt unauthorized access to website systems

  • Submit false or misleading information

  • Copy or reproduce website content without permission

Intellectual Property

Sassy’s Surplus Recovery shall not be held liable for:

  • Delays caused by government agencies or courts

  • Inaccurate information provided by clients

  • Losses related to claim denial or processing delays

  • Technical website interruptions or errors

Use of our website and services is at your own risk.

Indemnification

You agree to indemnify and hold harmless Sassy’s Surplus Recovery from any claims, damages, or liabilities arising from misuse of the website or violation of these Terms and Conditions.

Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Updates will be posted on this page.

Governing Law

These Terms and Conditions shall be governed by the laws of the applicable state in which the business operates.

Sassy’s Surplus Recovery LLC Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers. 
2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. 
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at Jessica.greene@sassyrecovery.com
4. Carriers are not liable for delayed or undelivered messages. 
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. 
6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.